YUNSHUIYAO GYM & HEALTH CARE CENTRE LTD. Location: 12551 Bridgeport Road, Richmond, BC V6V 1J4 Working hours: 40 hrs/week Term: Permanent, Full Time Pay: $30/hr Description: Who we are: Our establishment is committed to providing a relaxation journey that aligns with your wellness goals. We offer a variety of holistic treatments and expert massages to promote relaxation and well-being. Our therapists ensure a personalized experience. We redefine the spa experience by seamlessly integrating wellness with a delectable food section, creating a haven for the senses. About the job: We are seeking a dynamic Spa Manager to lead our spa team and deliver world-class spa experiences to their guests. You will play a pivotal role in ensuring the seamless operation of our luxury spa. You should have a motivational management style and a genuine passion for service excellence. Responsibilities include, but are not limited to: Job Duties: Establish or implement policies and procedures for SPA staff Responsible for overall retail merchandising, including ordering, inventory and sales training for staff Maintains excellent knowledge of all treatments provided in the spa, including products and treatment origins and keeps up-to-date on industry trends, luxury spa standards, guest satisfaction, competition and local business climate Responds to inquiries or complaints and resolve problems while demonstrating empathy and concern for our guests Prepare annual business plans, forecasting, and marketing in conjunction with leadership Implements strategies to effectively manage labour costs, generate additional revenues, cost control, and profitability while evaluating the day-to-day needs of the operation Recruits, manages, coaches, trains, motivates, communicates, recognizes and schedules staff Ensures the spa operates to luxury standards of cleanliness, maintenance/repair, service standards and professionalism Perform other duties as required. Job Requirements: Language: English Education: Diploma Experience: 2-3 year To Apply Please send your resume to, thank you for your interest in this position. However, only those selected for an interview will be contacted