Quality Assurance Technician – Contract

at Diversey, Inc.
Location London, Canada
Date Posted September 23, 2022
Category Trades & Services
Job Type Permanent



Diversey's mission is to protect and care for people through leading hygiene, infection prevention, and cleaning solutions. We develop and deliver innovative products, services, and technologies that save lives and protect our environment. Over the course of 95 years, the Diversey brand has become synonymous with product quality, service, and innovation. Our fully integrated suite of solutions combines patented chemicals, dosing and dispensing equipment, cleaning machines, services, and digital analysis. We are a trusted partner serving more than 85,000 customers in over 80 countries with a network of approximately 8,500 employees globally. We are the leading global pure play provider to the cleaning and hygiene industry for the institutional and food and beverage markets. We provide customers peace of mind by helping maintain their brand integrity so they can focus on growing their business. Through end-to-end repeatable services, we deliver the highest standards across customer locations to achieve improved operational efficiency and environmental sustainability.


This is a contract position (approx 8 months) located at our manufacturing plant in London Ontario. Position available on shifts 3pm-11pm, 11pm-7am.

Reporting to the Quality Assurance Manager, this position is responsible to provide technical support regarding the chemistry of products, adherence to quality specifications, regulatory and environmental compliance. Perform chemical testing and analysis and provide batch adjustments as necessary. Tabulate and summarize a variety of data. Must actively participate and comply with our Health and Environmental program including training initiatives and following all policies and procedures. This position works in a team environment and is required to assist others as necessary.

Employ safe work habits and complies with all applicable Diversey safety requirements
Works closely with Corporate Quality Assurance, Plant Management, Production Teams, and QA Technicians at other plant sites
Provide daily production support which includes wet chemistry, analysis and technical support
Ensure products are produced according to Bill of Material (BOM)
Calculate and provide adjustments to products as required
Direct and/or perform special laboratory analysis varying from CODs/BODs, enzymes, and products in any stage of the manufacturing process
Sample, test and release critical raw materials controlled under GMP regulations
Operate/Maintain laboratory instrumentation
Coordinate microbiological testing and the auditing and release of personal care products
Conduct audits and summarize data for management review
Provide support to the plant with regard to waste minimization, environmental compliance, regulatory compliance, and timely dispositions of returns, discrepant product and materials
Train and assist Plant Personnel in the use and standardization of laboratory equipment and procedures in their departments
Train new lab personal in procedures, product analysis and instrumentation use and maintenance
Ensure that present and new manufacturing and packaging BOM, components and labels are maintained concurrently with product specifications
Maximize batch making efficiency by continuously improving and implementing BOM revisions
Utilize SPC methods in Data Collection, Root Cause Analysis, Corrective/Prevention action effectiveness, and Cost Saving/Avoidance Analysis
Support with the compliance and maintenance of GMP and ISO 9001/ISO 14001 documentation
Perform GMP and ISO 9001& ISO 14001 audits as scheduled
Communicate with R&D and Regulatory Department for process improvements as well as adjustments which are out of compliance for both the mixing area(products) and packaged goods
Review, inspect and authorize the release of DIN products(GMP) as well as perform routine stability testing on Plant manufactured goods and imported DIN products
Performs audits as required (i.e.: BBS, Gemba, Finished Product).
Participate in continuous improvement activities such as 5 Why investigations, Kaizen, TPM
Ability to change shifts to cover vacation and needs of the business

1+ years experience in manufacturing/lab
Minimum Education requirements, BSc in Chemistry or related sciences with minor in chemistry OR college equivalent education in chemistry.
Ability to work under aggressive timelines and multiple task assignments
Self-starter with ability to work in a collaborative team environment
Ability to work overtime (evenings and weekends)
Flexibility to work other shifts to cover absences and business needs
Experience with IR, UV/VIS, HPLC and GC instruments
Working knowledge of computer applications such as SAP, and MS Office
Excellent organization/multitasking, communication and analytical skills

Diversey is committed to providing equal opportunities to all candidates and to meeting the needs of people with disabilities. Should you be contacted regarding an employment opportunity and require an accommodation for a disability, we will be pleased to work with you to identify how we can best support you through this process.

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