|Date Posted||September 23, 2022|
Job Category Engineering & Facilities
Location The Westin Harbour Castle Toronto, 1 Harbour Square, Toronto, ONT, Canada VIEW ON MAP
Located Remotely? N
Position Type Management
Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues.
Education and Experience
â€¢ High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
â€¢ 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
CORE WORK ACTIVITIES
Managing Property Operations and Engineering Budgets
â€¢ Supervises Engineering in the absence of the Director of Engineering.
â€¢ Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
â€¢ Maintains and operates equipment at optimum effectiveness, efficiency and safety.
â€¢ Establishes and manages an effective rooms maintenance program.
â€¢ Ensures compliance with all Engineering departmental policies, standards and procedures.
â€¢ Manages department's controllable expenses to achieve or exceed budgeted goals.
â€¢ Select and order or purchase new equipment, supplies, and furnishings.
â€¢ Inspect and evaluate the physical condition of facilities in order to determine the type of work required.
â€¢ Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
â€¢ Supervises the day to day operations of Engineering.
Maintaining Property Standards
â€¢ Maintains accurate logs and records as required.
â€¢ Assists in effectively planning, scheduling and evaluating preventative maintenance programs.
Providing Exceptional Customer Service
â€¢ Handles guest problems and complaints effectively.
â€¢ Empowers employees to provide excellent customer service.
â€¢ Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.
â€¢ Helps establish priorities for total property maintenance needs.
â€¢ Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance.
Managing and Conducting Human Resources Activities
â€¢ Celebrates successes and publicly recognizes the contributions of team members.
â€¢ Establishes and maintains open, collaborative relationships with employees.
â€¢ Ensures employees are treated fairly and equitably.
â€¢ Strives to improve service performance.
â€¢ Provides feedback to employees based on observation of service behaviors.
â€¢ Supervises employee's ability to execute departmental and property emergency procedures.
â€¢ Reviews employee satisfaction results to identify and address employee problems or concerns.
â€¢ Solicits employee feedback.
â€¢ Helps ensure regulatory compliance to facility regulations and safety standards.
â€¢ Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
â€¢ Ensures property policies are administered fairly and consistently.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Notification to Applicants: The Westin Harbour Castle Toronto takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call or email and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.
At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests' well-being, and we're energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you're someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.